Delivery

We know it can be a pain having to wait in all day for your online order to arrive. That's why we offer a variety of delivery options to make it as easy as possible for you to receive your order and spend less time waiting around. As well as the different options we offer, if your order is despatched using our courier service (Parcelforce) then we will tell you when your parcel will be delivered with a 90 minute delivery slot! Find out more about our free and easy delivery service by clicking here. For more information on each delivery option that we offer, please click the related link below:

United Kingdom Delivery Options

International Shipping

Additional Carriage Charges

If you can't find the answer you are looking for in this section please call or email us and a customer service representative will be happy to help you.


FREE Super Saver Delivery (3-5 Working Days)

Super Saver 3-5 working days delivery is FREE for all orders delivered within the United Kingdom*.

Deliveries will be made within 3-5 working days* after you place your order (excluding weekends) e.g. If you order on Thursday your goods will be delivered by the following Thursday.

Order tracking with a 90 minute delivery slot is available for orders despatched using our courier service (Parcelforce). 

Your order can be delivered anytime between 8am and 8pm and a signature may be required on receipt.

If your order is despatched using our courier service (Parcelforce) and the delivery slot is not convenient you can text or email Parcelforce back requesting a different day or to leave the parcel with a neighbour. If you do not reply with either of these points and you are not around to take delivery of your parcel, the courier will leave a calling card telling you how to pick it up.

If your order is sent by post (Royal Mail) and you are not around to take delivery of your parcel, they will leave a calling card telling you how to pick it up.

Unfortunately, we cannot deliver on a bank holiday. In this instance, please expect your delivery on the next working day.

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Standard Delivery (2-3 Working Days) - £4.50

Standard 2-3 working days delivery is available for all orders delivered within the United Kingdom* placed before 4.30pm.

The cost of standard 2-3 working days delivery is £4.50.

Deliveries will be made within 2-3 working days after you place your order (excluding weekends) e.g. If you order on Friday your goods will be delivered by the following Wednesday.

Order tracking with a 90 minute delivery slot is available for orders despatched using this service. 

Your order can be delivered anytime between 8am and 8pm and a signature will be required on receipt.

If the delivery slot is not convenient you can text or email Parcelforce back requesting a different day or to leave the parcel with a neighbour. If you do not reply with either of these points and you are not around to take delivery of your parcel, the courier will leave a calling card telling you how to pick it up.

Unfortunately, we cannot deliver on a bank holiday. In this instance, please expect your delivery on the next working day.

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24 Hour - £7.50

24 hour delivery is available for all orders delivered within the United Kingdom* placed before 4.30pm.

The cost of 24 hour delivery is £7.50.

Deliveries will be made on the next working day* after you place your order (excluding weekends) e.g. If you order on Friday your goods will be delivered on Monday.

Order tracking with a 90 minute delivery slot is available for orders despatched using this service. 

Your order can be delivered anytime between 8am and 8pm and a signature will be required on receipt.

If the delivery slot is not convenient you can text or email Parcelforce back requesting a different day or to leave the parcel with a neighbour. If you do not reply with either of these points and you are not around to take delivery of your parcel, the courier will leave a calling card telling you how to pick it up.

Unfortunately, we cannot deliver on a bank holiday. In this instance, please expect your delivery on the next working day.

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Before 12 - £12.00

Before 12 is available for all orders delivered within the United Kingdom* placed before 4.30pm.

The cost of Before 12 delivery is £12.00.

Deliveries will be made before 12am on the next working day* after you place your order (excluding weekends) e.g. If you order on Friday your goods will be delivered before 12am on Monday.

Order tracking with a 90 minute delivery slot is available for orders despatched using this service. 

Your order can be delivered anytime between 8am and 12am and a signature will be required on receipt.

If the delivery slot is not convenient you can text or email Parcelforce back requesting a different day or to leave the parcel with a neighbour. If you do not reply with either of these points and you are not around to take delivery of your parcel, the courier will leave a calling card telling you how to pick it up.

Unfortunately, we cannot deliver on a bank holiday. In this instance, please expect your delivery on the next working day.

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Before 10 - £16.50

Before 10 is available for all orders delivered within the United Kingdom* placed before 4.30pm.

The cost of Before 10 delivery is £16.50.

Deliveries will be made before 10am on the next working day* after you place your order (excluding weekends) e.g. If you order on Friday your goods will be delivered before 10am on Monday.

Order tracking with a 90 minute delivery slot is available for orders despatched using this service. 

Your order can be delivered anytime between 8am and 10am and a signature will be required on receipt.

If the delivery slot is not convenient you can text or email Parcelforce back requesting a different day or to leave the parcel with a neighbour. If you do not reply with either of these points and you are not around to take delivery of your parcel, the courier will leave a calling card telling you how to pick it up.

Unfortunately, we cannot deliver on a bank holiday. In this instance, please expect your delivery on the next working day.

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Saturday - £22.50

Saturday delivery is available for all orders delivered within the United Kingdom* placed before 4.30pm.

The cost of Saturday delivery is £22.50.

Deliveries will be made on the Saturday* after you place your order e.g. If you order on Friday your goods will be delivered on Saturday.

Order tracking with a 90 minute delivery slot is available for orders despatched using this service. 

Your order can be delivered anytime between 8am and 8pm and a signature will be required on receipt.

If the delivery slot is not convenient you can text or email Parcelforce back requesting a different day or to leave the parcel with a neighbour. If you do not reply with either of these points and you are not around to take delivery of your parcel, the courier will leave a calling card telling you how to pick it up.

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Saturday Before 12 - £25.50

Saturday Before 12 delivery is available for all orders delivered within the United Kingdom* placed before 4.30pm.

The cost of Saturday Before 12 delivery is £25.50.

Deliveries will be made before 12am on the Saturday* after you place your order e.g. If you order on Friday your goods will be delivered before 12am on Saturday.

Order tracking with a 90 minute delivery slot is available for orders despatched using this service. 

Your order can be delivered anytime between 8am and 12am and a signature may be required on receipt.

If the delivery slot is not convenient you can text or email Parcelforce back requesting a different day or to leave the parcel with a neighbour. If you do not reply with either of these points and you are not around to take delivery of your parcel, the courier will leave a calling card telling you how to pick it up.

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Saturday Before 10 - £28.50

Saturday Before 10 delivery is available for all orders delivered within the United Kingdom* placed before 4.30pm.

The cost of Saturday Before 10 delivery is £28.50.

Deliveries will be made before 10am on the Saturday* after you place your order e.g. If you order on Friday your goods will be delivered before 10am on Saturday.

Order tracking with a 90 minute delivery slot is available for orders despatched using this service. 

Your order can be delivered anytime between 8am and 9am and a signature may be required on receipt.

If the delivery slot is not convenient you can text or email Parcelforce back requesting a different day or to leave the parcel with a neighbour. If you do not reply with either of these points and you are not around to take delivery of your parcel, the courier will leave a calling card telling you how to pick it up.

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International Shipping - All Destinations other than United Kingdom

Orders delivered outside the United Kingdom will be advised a carriage charge by email shortly after we receive your order.

Carriage charges are charged at cost and are specific for each order as they are calculated based on weight and volume.

Your order will not be despatched until we receive confirmation and payment for the additional carriage charge.

Delivery times vary upon destination.

For further information or to request a quote please email us.

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Items That Incur Additional Carriage Charges

Unfortunately, due to the nature of certain items within our range, additional carriage charges are incurred. Any items that incur additional carriage charges will be clearly identified in the description of the product.

Any orders that contain these items will be advised the additional carriage charge by email shortly after we receive your order.

Additional carriage charges are charged at cost.

Your order will not be despatched until we receive confirmation and payment for the additional carriage charge.

Items that incur additional carriage charges are: 

Compressed Gas Cylinders - £30.00
The shipping and delivery of all compressed gas cylinders are affected by 'The Carriage of Dangerous Goods and Use of Transportable Pressure Equipment (Amendment) Regulations 2005'. Due to the extra freight charges that are now being made, a carriage charge of £30.00 will have to be made for all orders including compressed gas cylinders. This is only available to mainland UK customers.

Oversized Items - £18.00
Oversized items (longer than 1.5m) such as spineboards require special courier handling due to the restrictions of the conveyor belts that couriers use. Due to the additional cost this incurs, a carriage charge of £18.00 will be applied to all orders including oversized items delivered to mainland UK. For delivery outside mainland UK please call us on +44 (0) 1952 56 56 70.

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* Subject to stock availability. Some post code and area exceptions apply. Please contact us for full information.