Delivery Options

LAST UPDATED: 4:00pm 21/7/2023

We know it can be a pain having to wait in all day for your online order to arrive. That's why we offer a variety of delivery options to make it as easy as possible for you to receive your order and spend less time waiting around.

Once your order is despatched via our courier partners (DPD, Royal Mail + Evri) you will be provided with a tracking number for full updates. Your order can be delivered anytime between 7:30 am and 7:30 pm and a signature may be required on receipt. All our options are fully tracked giving you full view of your order once it has left our warehouse and depending on the courier you choose you will not only receive a time slot but there are further options for leaving in a safe place, with a neighbour or to a drop-off point.

PLEASE NOTE: Deliveries times quoted are working days excluding weekends unless selecting Saturday or Sunday delivery options. For example, if you order on Friday and select Next Working Day, your goods will be delivered the following Monday (excluding bank holidays). Unfortunately, we cannot deliver on a bank holiday. In this instance, please expect your delivery on the next working day.

UK Mainland Delivery Options

We offer FREE Tracked Delivery on orders over £30* and FREE DPD Express Delivery on orders over £150**

Royal Mail Tracked (3-5 Working Days) - £3.50*
Evri Standard Tracked (3-5 Working Days) - £3.50*
DPD Express (1-2 Working Days) - £4.75**
DPD Next Working Day - £6.95
DPD Next Working (Day Before 12) - £8.95
DPD Saturday Delivery - £8.95

Collect In Store - FREE
You can now collect your order from our 5.11 Flagship UK Shop in Telford, Shropshire (TF2 7NA).
When selecting this method, your order will be ready to collect from 10:00am the following working day. 

Northern Ireland or Highlands & Islands Delivery:
Royal Mail Tracked (Up to 7 Working Days) - £3.95*
DPD Express (3-5 Working Days) - £6.95***

IMPORTANT: Our cut off for same-day despatch is 4pm weekdays. If you order on a next working day service or quicker we cannot guarantee your order will be despatched if ordered after this time. In the event your order is placed after 4pm weekdays, please expect despatch on the following working day.

* Free when spending over £30
** Free when spending £150, larger items or if your order contains an 18+ Age Check item
*** Reduced by the mainland UK price of £4.75 when spending £150, larger items or if your order contains an 18+ Age Check item

UK Offshore Delivery Options

Including Isle of Man, Isle of Wight, Scilly Isles, Jersey, Guernsey.
Royal Mail Tracked (Up to 7 Working Days) - £3.95*
DPD Express (3-5 Working Days) - £6.95

* Not available on larger items or if your order contains an 18+ Age Check item

International Delivery Options

Import Update: Unfortunately, we are currently not processing any international orders via our website. If you would like to place an international order please contact us via our enquiry form and we will be happy to help.

Austria (3-5 Working Days) - £14.40
Belgium (2-4 Working Days) - £13.20
Bosnia (6-8 Working Days) - £30.00
Bulgaria (7-9 Working Days) – £26.40
Croatia (6-8 Working Days) - £26.40
Czech Republic (4-6 Working Days) - £16.80
Denmark (3-5 Working Days) - £12.00
Estonia (5-7 Working Days) - £26.40
Finland (5-7 Working Days) - £21.60
France (3-5 Working Days) - £13.20
Germany (3-5 Working Days) - £10.80
Greece (5-10 Working Days) - £30.00
Hungary (4-6 Working Days) - £15.60
Ireland, Republic of (3-5 Working Days) - £13.20
Italy (4-6 Working Days) - £21.60
Latvia (5-7 Working Days) - £21.60
Lithuania (5-7 Working Days) - £21.60
Luxembourg (2-4 Working Days) - £10.80
Netherlands (2-4 Working Days) - £10.80
Norway (6-8 Working Days) - £30.00
Poland (4-6 Working Days) - £25.20
Portugal (3-5 Working Days) - £24.00
Romania (3-5 Working Days) - £26.40
Slovakia (3-5 Working Days) - £21.60
Slovenia (3-5 Working Days) - £21.60
Spain (3-5 Working Days) - £21.60
Sweden (3-5 Working Days) - £21.60
Switzerland (3-5 Working Days) - £30.00

All other countries International Quote Required (Total cost advised by email)

Additional Carriage Charges

Unfortunately, due to the nature of certain items within our range, additional carriage charges are incurred. Any items that incur additional carriage charges will be clearly identified in the description of the product and orders that contain these items will be advised the additional carriage charge by email shortly after we receive your order. Your order will not be despatched until we receive confirmation and payment for the additional carriage charge.

Items that incur additional carriage charges are:

Compressed Gas Cylinders - £30.00
The shipping and delivery of all compressed gas cylinders are affected by 'The Carriage of Dangerous Goods and Use of Transportable Pressure Equipment (Amendment) Regulations 2005'. Due to the extra freight charges that are now being made, a carriage charge of £30.00 will have to be made for all orders including compressed gas cylinders. This is only available to mainland UK customers.

Oversized Items - £21.60
Oversized items (longer than 1.5m) such as spineboards require special courier handling due to the restrictions of the conveyor belts that couriers use. Due to the additional cost this incurs, a carriage charge of £21.60 will be applied to all orders including oversized items delivered to mainland UK.

For delivery outside mainland UK please call us on +44 (0) 1952 56 56 70.