Delivery Options

Delivery

Due to COVID-19 there may be some delay in your order arriving to you, our FREE delivery service has now been extended to up to 7 working days. Please refer to our information page here for further updates

We know it can be a pain having to wait in all day for your online order to arrive. That's why we offer a variety of delivery options to make it as easy as possible for you to receive your order and spend less time waiting around. As well as the different options we offer, if your order is despatched using our courier service (Parcelforce) then we will tell you when your parcel will be delivered with a 90-minute delivery slot! Find out more about our free and easy delivery service by clicking here. For more information on each delivery option that we offer.

UNITED KINGDOM DELIVERY OPTIONS

FREE Standard Delivery (up to 7 Working Days) - £0.00
Express Delivery (1-2 Working Days) - £2.99
Next Working Day - £4.99
Next Working Day  (Before 12) - £4.99
DPD Saturday - £6.90
DPD Sunday - £6.90
Northern Ireland Delivery (2-4 Working Days) - £0.00
Highlands & Islands Delivery (2-4 Working Days) - £0.00

UK OFFSHORE DELIVERY OPTIONS (the Isle of Man, Isle of Wight, Scilly Isles, Jersey, Guernsey)

UK Offshore Delivery (2-4 Working Days) - £10.80
Channel Islands Delivery (2-4 Working Days) - £10.80

REPUBLIC OF IRELAND DELIVERY OPTIONS

Republic of Ireland Delivery (DPD) - £13.20

INTERNATIONAL SHIPPING OPTIONS (All Destinations Other Than United Kingdom)

International Courier (DPD):

Austria (3-5 Working Days) - £14.40
Belgium (2-4 Working Days) - £13.20
Bosnia (6-8 Working Days) - £30.00
Bulgaria (7-9 Working Days) – 26.40
Croatia (6-8 Working Days) - £26.40
Czech Republic (4-6 Working Days) - £16.80
Denmark (3-5 Working Days) - £12.00
Estonia (5-7 Working Days) - £26.40
Finland (5-7 Working Days) - £21.60
France (3-5 Working Days) - £13.20
Germany (3-5 Working Days) - £10.80
Greece (5-10 Working Days) - £30.00
Hungary (4-6 Working Days) - £15.60
Italy (4-6 Working Days) - £21.60
Latvia (5-7 Working Days) - £21.60
Lithuania (5-7 Working Days) - £21.60
Luxembourg (2-4 Working Days) - £10.80
Netherlands (2-4 Working Days) - £10.80
Norway (6-8 Working Days) - £30.00
Poland (4-6 Working Days) - £25.20
Portugal (3-5 Working Days) - £24.00
Romania (3-5 Working Days) - £26.40
Slovakia (3-5 Working Days) - £21.60
Slovenia (3-5 Working Days) - £21.60
Spain (3-5 Working Days) - £21.60
Sweden (3-5 Working Days) - £21.60
Switzerland (3-5 Working Days) - £30.00

All other countries International Quote Required (Total cost advised by email)

ADDITIONAL CARRIAGE CHARGES

Items That Incur Additional Carriage Charges

If you can't find the answer you are looking for in this section please call or email us and a customer service representative will be happy to help you.

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FREE Standard Delivery (up to 7 Working Days) delivery is FREE for all orders delivered within the United Kingdom*.

Deliveries will be made within 7 working days* after you place your order (excluding weekends) e.g. If you order on Monday your goods will be delivered by the following Wednesday.

Order tracking with on the day delivery notifications showing your 1-hour delivery time slot is available for orders despatched using our courier service (DPD). You will also have the option to re-arrange delivery or change the delivery address on the day if your time slot is not suitable. You can find out more about how to follow your parcel online here

Your order can be delivered anytime between 7:30 am and 7:30 pm and a signature may be required on receipt.

If your order is sent by post (Royal Mail) and you are not around to take delivery of your parcel, they will leave a calling card telling you how to pick it up.

Unfortunately, we cannot deliver on a bank holiday. In this instance, please expect your delivery on the next working day.

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Express Delivery (1-2 Working Days) - £2.99

Standard 1-2 working days delivery is available for all orders delivered within the United Kingdom* placed before 4.30pm.

The cost of standard 1-2 working days delivery is £2.99.

Deliveries will be made within 1-2 working days after you place your order (excluding weekends) e.g. If you order on Friday your goods will be delivered by the following Tuesday.

Order tracking with a 1-hour delivery slot is available for orders despatched using this DPD.

Your order can be delivered anytime between 7:30 am and 7:30 pm and a signature will be required on receipt.

If the delivery slot is not convenient you can text or email DPD back requesting a different day or leave the parcel with a neighbour. If you do not reply with either of these points and you are not around to take delivery of your parcel, the courier will leave a calling card telling you how to pick it up. You can find out more about how to follow your parcel online here

If your order is sent by post (Royal Mail) and you are not around to take delivery of your parcel, they will leave a calling card telling you how to pick it up.

Unfortunately, we cannot deliver on a bank holiday. In this instance, please expect your delivery on the next working day.

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Next Working Day - £4.99

Next Working Day is available for all orders delivered within the United Kingdom* placed before 4.30pm.

The cost of Next Working Day delivery is £4.99.

Deliveries will be made on the next working day* after you place your order (excluding weekends) e.g. If you order on Friday your goods will be delivered on Monday.

Order tracking with a 1-hour delivery slot is available for orders despatched using this DPD.

Your order can be delivered anytime between 7:30 am and 7:30 pm and a signature will be required on receipt.

If the delivery slot is not convenient you can text or email DPD back requesting a different day or leave the parcel with a neighbour. If you do not reply with either of these points and you are not around to take delivery of your parcel, the courier will leave a calling card telling you how to pick it up. You can find out more about how to follow your parcel online here

Unfortunately, we cannot deliver on a bank holiday. In this instance, please expect your delivery on the next working day.

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Next Working Day (Before 12) - £4.99

Before 12 is available for all orders delivered within the United Kingdom* placed before 4.30pm.

Next Working Day (Before 12) - £4.99

Deliveries will be made before 12 am on the next working day* after you place your order (excluding weekends) e.g. If you order on Friday your goods will be delivered before 12 am on Monday.

Order tracking with a 1-hour delivery slot is available for orders despatched using this DPD.

Your order can be delivered anytime between 7:30 am and 7:30 pm and a signature will be required on receipt.

If the delivery slot is not convenient you can text or email DPD back requesting a different day or leave the parcel with a neighbour. If you do not reply with either of these points and you are not around to take delivery of your parcel, the courier will leave a calling card telling you how to pick it up. You can find out more about how to follow your parcel online here

Unfortunately, we cannot deliver on a bank holiday. In this instance, please expect your delivery on the next working day.

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DPD Saturday - £6.90

Saturday delivery is available for all orders delivered within the United Kingdom* placed before 4.30pm.

The cost of DPD Saturday is £6.90

Deliveries will be made on Saturday* after you place your order e.g. If you order on Friday before 4:30pm your goods will be delivered on Saturday.

Order tracking with a 1-hour delivery slot is available for orders despatched using this DPD.

Your order can be delivered anytime between 7:30 am and 7:30 pm and a signature will be required on receipt.

If the delivery slot is not convenient you can text or email DPD back requesting a different day or leave the parcel with a neighbour. If you do not reply with either of these points and you are not around to take delivery of your parcel, the courier will leave a calling card telling you how to pick it up. You can find out more about how to follow your parcel online here

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DPD Sunday - £6.90

Sunday delivery is available for all orders delivered within the United Kingdom* placed before 4.30 pm.

The cost of Sunday delivery is £6.90.

Deliveries will be made on Sunday* after you place your order e.g. If you order on Friday before 4:30 pm your goods will be delivered on Sunday.

Order tracking with a 1-hour delivery slot is available for orders despatched using this DPD.

Your order can be delivered anytime between 7:30 am and 7:30 pm and a signature will be required on receipt.

If the delivery slot is not convenient you can text or email DPD back requesting a different day or leave the parcel with a neighbour. If you do not reply with either of these points and you are not around to take delivery of your parcel, the courier will leave a calling card telling you how to pick it up. You can find out more about how to follow your parcel online here

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International Shipping - All Destinations other than United Kingdom

For international orders, if at checkout there is no delivery option provided you will be contacted after placing your order with our delivery rates.

Carriage charges are charged at cost and are specific for each order as they are calculated based on weight and volume.

Your order will not be despatched until we receive confirmation and payment for the additional carriage charge.

Delivery times vary upon the destination.

For further information or to request a quote please email us.

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Items That Incur Additional Carriage Charges

Unfortunately, due to the nature of certain items within our range, additional carriage charges are incurred. Any items that incur additional carriage charges will be clearly identified in the description of the product.

Any orders that contain these items will be advised the additional carriage charge by email shortly after we receive your order.

Additional carriage charges are charged at cost.

Your order will not be despatched until we receive confirmation and payment for the additional carriage charge.

Items that incur additional carriage charges are:

 

Compressed Gas Cylinders - £30.00

The shipping and delivery of all compressed gas cylinders are affected by 'The Carriage of Dangerous Goods and Use of Transportable Pressure Equipment (Amendment) Regulations 2005'. Due to the extra freight charges that are now being made, a carriage charge of £30.00 will have to be made for all orders including compressed gas cylinders. This is only available to mainland UK customers.

 

Oversized Items - £21.60

Oversized items (longer than 1.5m) such as spineboards require special courier handling due to the restrictions of the conveyor belts that couriers use. Due to the additional cost this incurs, a carriage charge of £21.60 will be applied to all orders including oversized items delivered to mainland UK. For delivery outside mainland UK please call us on +44 (0) 1952 56 56 70.