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REWARDS FAQ'S
How do I access TacTree Rewards?
How do I access TacTree Rewards?
Signing up to our rewards programme is free and easy. Simply sign up or alternatively, click our "Rewards" floating button at the bottom left of the website.
How do I keep track of my points?
How do I keep track of my points?
You can keep track of your points at any time by either logging into your account and clicking on the floating "Rewards" button at the bottom left corner of our website.
We will also send you reminders of expiring points and offers in case you may have forgotten.
How do I redeem my points and offers?
How do I redeem my points and offers?
Simply log in to your account and click the floating "Rewards" button at the bottom left corner of our website. In here you will see options and instructions on how to redeem your points (£1 per 100 points earnt) or any other perks and one-time rewards you have available.
How are tiers calculated?
How are tiers calculated?
Tiers are calculated based on the number of points reached within a calendar year.
Upon joining, points will accumulate for the rest of that remaining year as well as the following full calendar year. After this, points and corresponding tiers will be calculated from 1st Jan > 31st December.
You will enjoy the benefits of each tier you unlock as soon as you reach each threshold and these benefits and tier status will continue into the following full calendar year.
Then, during the following full calendar year, you will have to earn enough points to re-qualify. If you do not, tiers will be recalculated based on the points that you did earn in that following calendar year.
Will my points expire?
Will my points expire?
Points are valid for 6 months from point of order to redeem as amounts off future orders.
We will send you a reminder before any points are due to expire.
Tier calculations are based on points reached within a full calendar year. Please read "How are tiers calculated?" above.