Contact Us

If you have a question, please contact us using the form or details below and we’ll be in touch ASAP.

Address

TacTree
Unit 3, Stag Business Park,
Donnington Wood,
Telford,
TF2 7NA

Call

+44 (0) 1952 56 56 70 (lines open 8:30am - 5:30pm Mon-Fri)

Live Chat

Frequently Asked Questions
How Much Is Carriage?

Delivery to the United Kingdom: All orders delivered to the United Kingdom placed on our website are eligible for free standard delivery (2-4 working days). Further delivery options are available - please see Delivery Options for full details.

Delivery outside the United Kingdom: Orders delivered outside the United Kingdom will be advised a carriage charge by email shortly after we receive your order. Carriage charges are charged at cost and are specific for each order as they are calculated based on weight and volume. For full details please see Delivery Options.

What delivery options are available?

We offer a variety of delivery options to make it as easy as possible for you to receive your order and spend less time waiting at an address for delivery. For full details please see Delivery Options.

How will my order be delivered?

We use Royal Mail and DPD to deliver our orders dependent upon order size (volume) and value. Electronic tracking is available for all orders delivered by DPD.

Why do carriage charges not show up in my basket?

Carriage charges only appear during the checkout process when a delivery option has been selected and will therefore not appear in the basket. All orders delivered to the United Kingdom are eligible for free standard delivery (2-4 working days).

I am ordering from outside the United Kingdom, how much carriage will I have to pay?

Orders delivered outside the United Kingdom will be advised a carriage charge by email shortly after we receive your order. Carriage charges are charged at cost and are specific for each order as they are calculated based on weight and volume. For full details please see Delivery Options.

Still can’t find the answer to your question?

View All Our FAQs