If you are not happy with your purchase or if it is not suitable, simply return the item(s) to us in their original condition* within 30 days from the date of shipping and we will happily refund or exchange the item(s) for you. All you have to do is complete our online returns form below and once you have received your returns authorisation number (RAN) from our customer services team simply return your item(s) to the address below stating clearly your order number, contact details and returns authorisation number (RAN):
Unit 3, Stag Business Park
Once received by our returns department, your refund (either by Card or PayPal™ depending on your original payment method) or your exchange will be processed.
For full terms and conditions, please click here
*Goods must be returned in their original and resaleable condition. When trying on items of clothing, please ensure that you are not wearing perfume/aftershave or a deodorant which may leave a scent or marks on the item. When trying on footwear, please ensure that you try them on a carpeted surface where no marks can be made to the sole. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The item must be returned in its original packaging with any enclosed documentation and any original tags attached.